- Home
- FAQ
FAQ
Questions owners ask before they hire us
Fees, scope, how we work with your contractor, where we work and what happens when a project goes wrong.
About owner’s representation
What is an owner’s representative?
A construction manager who works for the owner and no one else. We manage design, approvals, budget, bidding, contracts, pay applications, change orders, schedule and closeout, and you make the decisions.
How is an owner’s rep different from a general contractor?
The general contractor (GC) holds the construction contract and earns its margin from the build. We have no contract with your builder, take no markups and hold the GC to the contract you signed.
Does an owner’s rep replace my architect?
No. Your architect and engineers stay responsible for the design. We run the design process with them and check cost and buildability at each stage.
Who runs the job site day to day?
The GC’s superintendent runs the trades, safety and daily sequencing. We walk the site regularly, check progress and quality, and manage the contract, budget and decisions for you.
When should I bring in an owner’s rep?
Ideally at feasibility or early design, before the budget and contract are set. We also join at bidding, mid-construction or to recover a troubled job.
What kinds of owners do you work with?
Developers, investors, landlords, family offices, medical and commercial owners, condo associations, homeowners, and out-of-state or international owners building in South Florida.
Cost & fees
How do you charge?
A flat monthly retainer or a percentage of construction value, whichever fits. After a first consultation, you get a written proposal with scope and fee.
How much does an owner’s rep cost?
It depends on the project’s size, complexity, length and the phases you need. We put the fee in writing once we understand the project, with no hidden fees.
Do you take commissions, referral fees or markups from contractors?
No. No kickbacks, referral fees or markups from contractors, vendors or suppliers. You pay us directly and that is all we earn on your project.
Is the initial consultation free?
Yes. We talk through your property, goals, budget and timeline and tell you plainly how we would help.
Where does an owner’s rep save money?
Realistic budgets, complete bid documents, bids compared line by line, negotiated terms, checked pay applications and fairly priced change orders. Example only: on a $3,000,000 contract, a 10% difference in price is $300,000.
Do I pay the contractor through you?
No. You pay your contractor directly. We check each pay application (the contractor’s monthly bill) against the work, collect lien waivers and send a written recommendation before you pay.
Working together
What happens after I reach out?
We reply within one business day and set up a free consultation. If it’s a fit, we send a written proposal and start once it is signed.
How often will I hear from you?
Every week, in a written report with photos, budget, schedule and decisions needed. We call in between when something needs you.
How much of my time will this take?
Much less than running it yourself. Most owners read the weekly report, join a regular meeting and make the decisions only they can make.
Can you work with a contractor or architect I’ve already hired?
Yes. We review the contracts, budget and schedule first, then set up the reporting and controls the project needs.
Who will I work with?
Osher Dyce, our founder and principal, oversees every project. As the firm grows, project managers on his team handle day-to-day work under his direction.
Can you sign or approve things on my behalf?
Only within the authority you give us in writing. Many owners let us approve no-cost field clarifications, and anything affecting price, time or design comes to them with our recommendation.
Projects & locations
Where do you work?
Miami-Dade, Broward and Palm Beach counties, from our office in Fort Lauderdale. We also represent out-of-state and international owners building here.
What size projects do you take on?
Usually renovations from $500,000 up to multi-million-dollar ground-up builds. We look at smaller projects case by case.
What types of projects do you manage?
Ground-up multifamily and mixed-use, renovations of existing buildings, medical and commercial, condo restoration, and custom homes. Osher has led ground-up buildings and 20+ major renovations, with 300+ residential units delivered across his career.
I live out of state or abroad. Can you manage my project?
Yes. We act for you on site within the authority you set, with weekly written reports, live video walks at milestones and pay application packages ready for e-signature.
Can you help with permits and board approvals?
Yes. We manage building permits plus design review, historic, architectural, HOA and condo board approvals, and we prepare the board hearing packages.
Do you work with condo associations on milestone inspection repairs?
Yes. We help boards hire the engineer, bid and negotiate the restoration contract, check quantities and pay applications, control change orders and report monthly.
When things go wrong
My project is over budget or behind schedule. Can you help?
Yes. Project Recovery starts with a 72-hour audit of the contract, payments, change orders, schedule, permits and lien exposure. You get the causes, a revised plan and the controls to carry it out.
My contractor walked off the job. What should I do first?
Secure the site, take dated photos, stop payments and gather your contract, pay applications and lien paperwork. Talk to a construction attorney before terminating. We can then compare what was paid to what was built and rebid the rest.
I’m in a dispute with my contractor. Do you replace my attorney?
No. Your attorney handles legal strategy. We support you both with contract mechanics, cost and schedule analysis, documentation and a plan to finish the work.
Can you take over a project in the middle of construction?
Yes. We reconcile the budget and payments, rebuild the schedule, set up weekly reporting and manage the project to completion.
How do I avoid problems in the first place?
Most problems start before work does, with thin budgets, incomplete drawings, bids nobody compared line by line and weak contracts. Bring in an owner’s rep before you choose a builder.
Start a project
Still have a question?
Call (570) 339-7793 or send us your project details. You’ll hear back within one business day.
- A 30-minute call with Osher about your project
- An honest opinion, even if you decide not to hire us
- A written proposal: flat monthly retainer or a percentage of construction value